A Letter From Our CEO

Small actions can have big impact, small actions by many people can have an astronomical effect – that’s us – FranklinCovey South Africa – we offer you Collective Action at Scale.

I’ve had the privilege of leading an amazing team of people for the past 12 years at the helm of FranklinCovey South Africa. In this time, I’ve spoken to literally hundreds of leaders from all over the world about their most intractable organisational problems.

Here’s what I have learned: While the world has changed a lot in the past two decades, leaders are still grappling with the same basic challenge: how to unleash the talent, energy, and creative potential of the people inside their organisation to achieve big things.

Big, transformational goals are hard to reach. That’s because they require people across the organisation to think and act in new ways. People have to come together and do things they may never have done before. And they have to be open, resilient, and willing to grow. In short, achieving big things requires behaviour change at scale.

This kind of human capability and potential can’t be accessed by the push of a button. As a leader you can never buy people’s hearts and mind. People must volunteer their finest effort towards the highest priority of the organisation. This only happens in organisations founded on principles that create inclusion, trust, collaboration, productivity, and innovation. These basic principles of human effectiveness underlie all great achievements, and organisations need them now more than ever.

At FranklinCovey, we recognise that meaningful behaviour change happens from the inside out. It starts when people see things differently and then willingly choose to do the things that are needed to reach new levels of performance. Our unique approach to making this happen — developed through nearly 40 years of helping companies build high-performance cultures based on timeless principles of effectiveness — has made FranklinCovey the world’s most trusted leadership company.

FranklinCovey is the world’s most trusted leadership company that thinks like a small entrepreneurial one.  We’ve picked the most intractable problems of human and organisations effectiveness that really impacts performance and are consistently enhancing our solutions to help people make real progress. Doing what it takes to satisfy our customers beyond their expectations.  With that empowerment comes a real sense of engagement carrying immense benefits.

Our Purpose Is to Help You Achieve Yours

The fact is that all of our workforces come to work every day looking for meaning…as well as money.  We want to construct a life…as well as make a living.  I believe that’s true of individuals, and it goes for companies as well.

In my world, performance is absolutely key for a company like ours and for driven perfectionists like each of us, as may be the case for your company.

Without a larger Purpose to give our lives meaning, we will never reach our fullest potential — either as individuals or as a business. So, it’s important to understand that Performance and Purpose go hand-in-hand, each enabling the other.

We’ve always been in the business of helping people and organisations change, grow, and achieve their own great purposes. And now we’re doing that more effectively than ever before. Over the past few years, we’ve transformed our own organisation in two important ways.

First, we’ve focused our entire company on helping clients in four critical areas: leadership, individual effectiveness, a winning culture, and strategy execution. Those are the four things every organisation, and every school, needs to get right in order to succeed.

Second, we’ve created two unique subscription offerings — the FranklinCovey Impact Platform for organisations and the Leader in Me for schools. These solutions combine powerful content based on decades of research, a team of expert consultants and coaches to support and guide your efforts, and a technology platform that enables easy deployment and drives real behaviour change.

Greatness comes not from a position, but from helping build the future. We have an obligation to pull others up.

Your job as a leader is to create conditions for people to thrive and grow. Then watch the amazing things that happens as teams come together. It is your hardest job ever, but it makes all the difference in terms of both performance and a purpose.

My favourite part of my job is seeing the impact our principle-centered approach to leadership has on the clients we serve, as well as on our own team members. There’s a “whole person” aspect to it. People don’t just get better in their role at work — they become better human beings, and that influences every other part of their lives. I’ve experienced that impact in my own life and in my own family. That’s what attracted me to FranklinCovey more than 15 years ago, and it still excites me every single day.

Marlinie Ramsamy
CEO, FranklinCovey South Africa

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